Recovery
When the car will not roll
A blowout on the A27, a wheel that will not turn, or a car in a ditch off a Downs lane. What cannot be fixed where it stands, we lift and move.
If the car still rolls, a tyre change on the spot is usually the quicker way home. If it will not — a seized wheel, a broken spring, a tyre torn apart around the wheel arch — it has to go on the back of a truck.
The A27, the A23 and the A259 are the roads we use every day. A hard shoulder is a place to work; a live lane is not, so if you can get behind the barrier safely, do.
We do not promise an arrival time we cannot keep. The traffic on those roads is the traffic, and we are sitting in it too. The last junction you passed, or a marker post, is more use to us than a map pin you have not checked.
What to tell us
- Whether the car rolls, steers and brakes.
- Exactly where it is: the road, the direction, and the last junction or marker post.
- Where you would like it taken.
- How many people are with the car.
In the districts
Where this job tends to find us
We do this anywhere in our thirty districts. These are three places where the ground makes it more likely to be needed.
Price first
Ask for a price: recovery
Tell us where the car is and what has happened. We reply with a price and an honest idea of how far away the van is, before anything is agreed.
- Whether the car rolls, steers and brakes.
- Exactly where it is: the road, the direction, and the last junction or marker post.
- Where you would like it taken.
- How many people are with the car.
Other jobs
The rest of what the van does
- New tyresGive us the size from the sidewall and where the car is. We bring the tyre, take the old one off and torque the wheel on the same ground.
- Puncture repairA hole in the middle of the tread can often be repaired properly from the inside. A cut in the sidewall cannot, and we will tell you which you have.
- Locking wheel nutsThe key is in the glovebox, or it is not. Tell us which before we set off and the right removal kit comes with the van.
- Run-flatsThey still go down and they still have to come off at the roadside. They are heavier and stiffer, and they hide a puncture until the warning light comes on.
- Van tyresTransits, Sprinters, Crafters and the box van that should not have gone down that lane. Load ratings and twin wheels, not car tyres with bigger writing.
- Jump startsLights left on, a cold morning, or a car that sat in a station car park for a week. We jump it if it will take a jump, and we say so if it will not.